There are a number of things that judge or determine the quality of a ski vacation destination. But among the many general criteria that people would eye, it is the customer service that is really difficult to miss. Visitors are always going to remember how delicious their meals are, how meticulous the cleaning staff are and how extensive are the available shopping items (among other things). To enumerate, these are the civil facilities that will really make an impact on a ski resort’s reputation:
Lodgings
The temporary residence is relatively the first facility that creates a lasting impact for visitors. Whether it is a single cabin with a scenic balcony or a community building with multiple rooms, it is important to impress your customers with the quality of temporary living space they’d dwell into. Some ski resort owners capitalize on interior design, especially one that emphasizes on theme variety. There are also other ski resort managements that put up the best ski vacation package. Depending on the strategy, it is always important that visitors would ideally feel truly at home away from home. Such is the acme of hotel and restaurant management.
Restaurant
Low key ski resorts may not have enough resources to capitalize on the culinary department, but putting up a restaurant truly makes a significant positive impact. Ski resorts with enough funding to put up their own bistro (apart from franchising existing brands) showcase their outstanding market value. It is often the most financially volatile of all facilities simply because there’s often a huge expectation on the performance and quality service to compete with existing franchises (e.g. McDonalds, Starbucks and Hard Rock Café).
Ski gear and souvenir shops
Small shops cater to a broader category of visitors, which is not only limited to those who plan on gliding down the ski trails. In fact shops are, by virtue of analogy, the icing on the cake. It is the one type of facility that generates extra revenue. It is most ideal for ski resorts with a relatively large land area to put up its very own market district to draw more visitors.
Indoor amusements
Although it is understood that people who visit ski resorts are there for the fun of its namesake sports, ski resort proprietors are also keen on looking outside the box. Skiing is fun but it can get boring. Putting up indoor amusements is a brilliant idea. Indoor amusements help encourage visitors to prolong their stay or make their short stay memorable and positively wanting. An example of an ideal ski vacation destination is one replete with activities unrelated to skiing such as meditation rooms, spas, gym, libraries and even movie theatres.
